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Provider Relations Specialist - Salt Lake City, UT

Quick Facts
Company Name:Deseret Mutual Benefit Administrators
Location:Salt Lake City, UT
Employment Type:Full Time
Pay:Hourly
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Description

Healthcare Systems oversees network management contracts for providers and facilities. This includes contracting, maintaining relationships and issue resolution for appeals and requests. The Provider Relations Team is responsible for and maintains over 10,000 provider records. This position helps to ensure accurate, effective and efficient responses to our providers.

Duties:

  • Resolves provider contracting issues
  • Serves as liaison between healthcare providers and Deseret Mutual
  • Provider application processing
  • Provider record updates
  • Credentialing
  • Appeals and inquiry resolution
  • Answer incoming phone calls

Qualifications:

  • Strong interpersonal skills
  • Must be organized and able to multi task
  • Ability to provide excellent customer service
  • Excellent communication skills (oral and written)
  • Efficient data entry skills with a particular attention for detail
  • Strong working knowledge of MS Word and Excel
  • Prefer experience with processing AMISYS claims
  • Strong working knowledge of DMBA operations.

Expectations:

  • We're looking for a person who is self-motivated, pro-active and thrives in a team environment. This position requires an individual who takes initiative and has a passion for working with people and problem solving.

What We Offer:

  • Competitive pay
  • Rich medical, vision and dental benefits with low premiums (we are the #1 health plan in Utah!)
  • Rich retirement planning; including 401(k), life insurance, and full service Financial Planners onsite at no cost
  • Generous paid leave plan that starts accruing your first day, your birthday off, additional sick leave and 11 paid holidays
  • World class wellness program with health coaching, ability to earn 3 additional days off a year, fun activities and onsite gym.
  • Tuition reimbursement.
  • Career development through company sponsored programs and over 5000 on-demand online training courses through our learning management system.


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