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Ski/Snowboard Instructor - Provo, UT

Quick Facts
Company Name:Sundance Mountain Resort
Location:Provo, UT
Employment Type:Seasonal - Full Time
Pay:DOE - Hourly
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Department: Snowsports School

Reports To: Snowsports Director

Rate of Pay: $11-$25.00 per hour base rate, depending on level

Shift: Part-time: minimum of 3 days a week plus occasional Sundays, 9:00 AM-4:30 PM

4 to 5 days per week including occasional Sundays preferred



The Ski/Snowboard Instructor is responsible for creating and fun, safe and exciting learning experience for the guest by providing technical ski/snowboard coaching and knowledge, while accurately and positively representing Sundance. Effectively represent the Sundance Snowsports' Brand, including Home Base and The Cycle of Learning, ensuring that it stands for fun, simplicity with a depth of performance and a safe learning environment. Uphold Sundance's zero tolerance standard for sexual abuse and molestation by following protocols to protect students from inappropriate behavior by staff members, guests, and other students.

Apprentice Level: Accomplish all duties listed to teach Level 5 Students and transition to teaching Level 6. (For skiing, this represents the transition from wedge Christy to beginning parallel, comfortably managed by the student on green to blue terrain.)

Zone I: Accomplish all duties listed to teach Level 6 Students. (For skiing this represents the beginning parallel to intermediate parallel levels, comfortably managed on Blue terrain.) PSIA/AASI Level 1 Certification highly recommended for Zone One.

Zone II: Accomplish all duties listed to teach Level 8 Students. (For skiing, this represents the parallel to dynamic parallel levels, effectively managed on most terrain, including Black levels of terrain and snow conditions.) PSIA/AASI Level 2 Certification highly recommended for Zone Two, Level 1 certification required. Zone Two instructors begin to develop peer Apprentice and Zone One teaching skills and may be assigned as needed. For Zone Two, the terrain choices, speed and snow conditions include some black level terrain.

Zone III: Accomplish all duties listed to teach Level 9 Students. (For skiing, this represents the dynamic parallel levels, effectively managed on all terrain, including Black levels occasionally double Black diamond terrain and snow conditions.) PSIA/AASI Level 2 or 3 Certification required for Zone Three. Zone Three instructors teach as assigned, peer - Apprentice, Zone One and Zone Two teaching, skiing/snowboarding skills and many other traits that add to continued development of professional Snowsports skills. Zone Three instructors model the best in the Sundance Brand - Home Base and the Cycle of Learning. For Zone Three, the terrain choices, speed and snow conditions may involve all safely opened terrain and snow conditions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Model and teach "Your Responsibility Code".

Attend all required training and show strong professional commitment by attending at least 75% of all available training when work schedule and teaching assignments allow.

Maintain a high level of professional communication with Snowsports' leadership, always responding to on-going changes, meeting points and responding to all verbal, written and email communications in a timely manner and as directed. Maintain a professional level of communication with peers, leadership and guests, displaying an effective and positive manner of speech, seeking to make operations, teaching and other professional needs better.

Understand and model all snowsports' policies and procedures.

Help guests achieve their goals, by developing trust, creating lasting positive first impressions, building friendly and professional relationships, displaying salesmanship qualities and stimulating the desire in the guest to return.

Model an appropriate level of mastery in communication skills, giving effective feedback to students, effectively using progressions, terrain choices and proper speed levels to match student ability and snow conditions.

Provide the best demonstrations for the student's level.

As an instructor, consistently demonstrate good knowledge to the appropriate ability levels, while seeking to expand this knowledge, including: what to teach, how to teach, why to teach it, and the ability to safely analyze skills, equipment and the conditioning of each student.

Display a personal skiing/snowboarding capability beyond the level expected of each student, thereby creating a confidence and comfort in the personal ability of the instructor.

Enthusiastically teach children at the apprentice level requirements.

Continue to work toward increased professional skills, PSIA/AASI certification, etc.

Display a personal love of Snowsports by continuously striving to learn more and improve personal performance.

Demonstrate a pleasant and outgoing personality.

Exhibit excellent guest service and service recovery skills.

Support on-mountain recycling program.

Share Sundance's story of land preservation and environmental commitment.


Embrace and promote all facets of the Sundance Guiding Principles: vision, mission, service standards, and values.

Exhibit job and product knowledge to accurately support and promote all Sundance departments, amenities and programming ventures.

Be flexible to meet business demands, work well under pressure, meet deadlines and manage time appropriately.

Work with a broad based constituency and provide excellent service to all internal and external guests.

Demonstrate cooperative behavior with colleagues and supervisors.

Keep information confidential as directed in the confidentiality agreement.

Support and comply with all Sundance policies, procedures, and standards.

Protect Sundance assets.

Be a positive ambassador of Sundance inside and outside of work


Support and participate in environmental programs associated with position, for example: minimize waste, recycle, conserve energy, purchase and use sustainable products, educate co-workers/guests on environmental ethic, support vendors with similar environmental ethic, decrease pollution levels, minimize the use of toxic chemicals, restore wild life habitats, carpool with co-workers to minimize carbon emissions. All employees are invited to participate in environmental or Sundance Preserve sponsored events.


Sundance recognizes the impact that our image has on the guest's impression of the resort and the perception of our ability to provide professional service to our clientele. As representatives of Sundance all employees including mangers are expected to be in compliance with the Dress Code determined for his/her department as defined in the job description or follow the standards below.

In order to best promote a positive, professional image that meets Sundance guest's expectations, employees are required to dress in a professional, conservative fashion that is appropriate for their area. Please use the following as a minimum standard:

All aspects of the Personal Appearance policy (SPL#50) must be in compliance.

Employees are required to wear nametags at all times while on duty.

Clothing must be unwrinkled and clean, and in good condition (no rips, tears, or frays regardless of whether accidental or fashionably placed).

Blue jeans are permitted.

Men's shirts must be tucked in.

Appropriate skirt length is from the knee to the ankle.

A tailored fit is required of all clothing.

Tank tops, halter tops tube tops, and spaghetti straps are prohibited.

Sleeveless shirts are permitted for females.

Bare midriffs are prohibited.

Proper footwear for your department is required.

Dress sandals are permitted for females.

Flip flops are prohibited in all areas.

Tennis shoes are prohibited unless there is a business need (ie: Mtn. Ops.)

Fashion sneakers are allowed within department approved parameters.

If your department allows t-shirts, they must be in good condition and have appropriate Sundance logos.

If your department allows baseball caps, they must be in good condition and have appropriate Sundance logos.

If your department allows beanies, they must be in good condition and Sundance branded.

Employees working in retail outlets may wear t-shirts and caps that are sold in their area if no uniform is provided.


Sundance will reasonably accommodate employees with religious beliefs or a disability that may make it difficult for that employee to comply fully with the Personal Appearance Policy. Employees should contact their supervisor or Human Resources to request a reasonable accommodation that will comply to the greatest extent possible with the policy.


This is a general description of this job. All employees of SUNDANCE PARTNERS LTD. will be required to perform any task that is asked of him/her within legal and ethical parameters and company policy.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Certified in PSIA/ASSI, or working toward certification.

Personal skiing or snowboarding skills of level 8 or better.

Understanding of skiing or snowboarding technique and the methods to teach them.

Possess a consistent track record of timeliness, a good work ethic, and safety awareness.


Operate 2-way radios for communication to other staff.


PSIA/AASI certifications preferred.


Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.


Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.


Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to ski or snowboard, sit, stand and walk, talk or hear. The employee is regularly required to use hands to reach and feel. The employee must occasionally lift and/or move more than 100 pounds, including fallen students; climb, stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include distance vision, up close vision, peripheral vision, depth perception, and the ability to adjust and focus.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to outside weather conditions. May be exposed to winter weather conditions for extended periods of the day. The noise level in the work environment is usually quiet.


Interview process involves on snow ski/boarding/teaching skills tryouts. Must be 18 years of age or older.

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