At Homestead Resort, we strive to provide exceptional guest experiences and are looking for a courteous and professional Bellman to join our team. As a Bellman at Homestead Resort, you will play a crucial role in ensuring our guests have a seamless and enjoyable stay. Your primary responsibility will be to assist guests with their luggage, provide information about the property and its amenities, and offer a warm and welcoming atmosphere.

Key Responsibilities:

1. Luggage Assistance: Greet guests upon arrival and departure, assist with luggage handling, and escort them to their rooms or vehicles.
2. Guest Services: Provide exceptional customer service by answering guests' questions, offering information about the property, and assisting with their requests.
3. Valet Services: Park and retrieve guests' vehicles efficiently, maintaining the highest standards of safety and courtesy.
4. Porter Duties: Assist with the delivery of packages and other guest items to their rooms as needed.
5. Safety and Security: Maintain a safe and secure environment for guests and their belongings, reporting any suspicious activity or incidents to the appropriate authorities.
6. Lobby Maintenance: Keep the lobby and entrance areas clean and organized, including arranging furniture and ensuring a presentable appearance at all times.
7. Team Collaboration: Work closely with the front desk, concierge, and other departments to ensure smooth guest experiences and address any guest concerns promptly.
8. Knowledge: Stay informed about local attractions, restaurants, and transportation options to assist guests with recommendations and reservations.

Qualifications:

• Previous experience in a similar role is preferred but not required.
• Excellent communication and interpersonal skills.
• Strong physical stamina and the ability to lift up to 50 lbs
• Customer-oriented with a friendly and welcoming demeanor.
• Attention to detail and a professional appearance.
• Knowledge of the local area and its attractions is a plus.
• Valid driver's license

Benefits:

FULL-TIME AND PART-TIME TEAM MEMBER BENEFITS

• Medical, dental, and vision insurance
• Health Savings Account
• Basic Life and AD&D insurance
• Accident & Critical Illness insurance
• Paid time off for vacation, sick time, and holidays
• Eligible to participate in the Company's 401(k) program with employer matching
• Complimentary employee lunch!
• Free golf!
• Friends & Family Discount at Homestead
• Eligible to participate in the Employee Referral Bonus Program

Homestead is an Equal Opportunity Employer