Caselle is looking for our next great hire! We are seeking a customer-focused, bright, motivated receptionist to work in Provo, UT. First, a little bit about Caselle.

This position is a full-time (M-F 8-5) receptionist.

For more than 40 years, Caselle has provided software and services to our customers around the nation. Caselle offers a great place to work, with an exciting environment for talented individuals who can get things done and want to make a positive difference. Caselle's culture, employees, and clients make us a great software company to work for.

WHO ARE WE LOOKING FOR?

The ideal receptionist will be energetic, motivated, and customer-focused. Caselle's receptionist is literally the front door to our business and is critical to providing a positive first, and continued impression. We value people with great teamwork skills, a positive mindset, and great work ethic. Our receptionist interacts with clients and employees in positive ways.

POSITION RESPONSIBILITIES:

• Answer multi-line phones
• Enter help tickets into a customer database (CIMS - Caselle Incident Management System) providing accurate details
• Handles initial contact with customers, vendors, delivery people, and the general public in a welcoming, receptive manner
• Performs designated clerical duties
• Greets clients and prepares and gets them situated for training
• Plays an active role in the physical security of Caselle by logging arrivals and departures of visitors
• Excellent phone skills
• Reliable in work and attendance

QUALIFICATIONS:

• Comfortable with phone systems
• Able to work on a computer using CRM applications, Word, etc.
• Professional attitude and communication skills
• Great team player

We'd love to see if you are right for our team and company!