JOB SUMMARY
Under supervision, the Pool Attendant will maintain the cleanliness, safety and overall operation of the pool by providing an excellent experience to our guests. The Pool Attendant will have exceptional customer service to ensure guests are given friendly and attentive assistance with towels and other pool amenities.
ESSENTIAL JOB FUNCTIONS
▪ Enforces all pool rules and regulations to ensure the safety of guests.
▪ Monitors pool activity and intervenes when necessary to prevent accidents or unsafe behavior. ▪ Provides friendly, professional, and attentive customer service to all pool guests. ▪ Performs routine cleaning tasks such as sweeping, picking up dirty towels, and trash removal to keep the pool area clean and presentable.
▪ Monitors and replenishes poolside amenities such as towels, sunscreen, and seating. ▪ Works collaboratively with other team members, including Maintenance personnel and Front Desk staff to coordinate activities and ensure seamless operation of the pool area.
▪ Completes all required Company training/compliance courses as assigned.
▪ Adheres to Company standards and maintains compliance with all policies and procedures. ▪ Performs other related duties as assigned.
EDUCATION
▪ Less than a high school education.
EXPERIENCE
▪ No prior experience or training required.
▪ No supervisory experience required.
SUPERVISORY RESPONSIBILITIES
This position does not include any supervisory responsibilities.
Lodging Dynamics Job Description | Revised: 4/30/2024
LICENSES & CERTIFICATIONS
▪ This position does not require licenses or certifications.
SKILLS & ABILITIES
This position requires the capability to understand and follow both oral and written directions, as well as, knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.
▪ Excellent customer service skills.
▪ Recognizes an emergency situation and takes appropriate action.
▪ Able to establish and maintain a cooperative working relation.
▪ Able to use sound judgment; work independently, with minimal supervision.
▪ Attention to detail.
▪ Ability to effectively listen, understand, and resolve challenges and concerns from management, team members, and guests.
▪ Performs well with frequent interruptions and/or distractions.
▪ Basic math skills.
TRAVEL REQUIREMENTS
▪ No travel required.
PHYSICAL DEMANDS
▪ Stooping: Bending body downward and forward by bending spine at the waist. Specifically, if it is to a considerable degree and requires full motion of the lower extremities and back muscles. ▪ Kneeling: Bending legs at knee to come to a rest on knee or knees.
▪ Crouching: Bending the body downward and forward by bending leg and spine. ▪ Reaching: Extending hand(s) and arm(s) in any direction.
▪ Standing: Particularly for sustained periods of time.Walking: Moving about on foot to accomplish tasks. Specifically, for long distances or moving from one work site to another often. ▪ Walking: Moving about on foot to accomplish tasks. Specifically, for long distances or moving from one work site to another often.
▪ Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Specifically, if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
▪ Grasping: Applying pressure to an object with the fingers and palm.
▪ Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
▪ Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
Lodging Dynamics Job Description | Revised: 4/30y2024
▪ Distance Vision: Clear vision at 20 feet or more. Required to perform an activity where the seeing job is arm's reach or beyond.
▪ Peripheral Vision: Ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point.
▪ Depth Perception: Ability to judge distances and spatial relationships (three-dimensional). ▪ Focus Ability: Ability to adjust the eye to bring an object into sharp focus.
▪ Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a minor amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work yet the work involves sitting most of the time, the job is rated for light work.
WORK ENVIRONMENT
▪ Extreme Heat, Outdoor: Exposure to weather-related extreme temperatures, wind, and/or humidity with no effective protection from the heat.
DISCLAIMER
This job description indicates, in general terms, the type and level of work performed as well as the typical responsibilities of team members in this classification. The duties described are not to be interpreted as being all-inclusive to any specific team member. Nothing in this job description changes the at-will employment relationship existing between the Company and team members.
The Essential Job Functions, Physical Requirements, and Work Environment characteristics described are representative of those that must be met to successfully perform the essential functions of this job. Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified team members can perform the essential functions of the job.
