Location: Bayside Pizza Kitchen - Hilton Garden Inn/Homewood Suites San Diego / Downtown Bayside

Position Title: Multi-Functional Team Member (Pizza Maker / Cashier / Host / Busser)

Department: Food & Beverage Operations

Reports To: Restaurant Manager / Shift Supervisor

Position Summary

The Multi-Functional Team Member is responsible for delivering exceptional guest service while supporting all aspects of restaurant operations. This role includes preparing pizzas and menu items, operating the point-of-sale system, welcoming and seating guests, maintaining dining room cleanliness, and assisting with overall restaurant efficiency. Team members are expected to work collaboratively, maintain high food safety standards, and provide a positive guest experience in a fast-paced environment.

Essential Duties and Responsibilities

Pizza Preparation

• Prepare pizzas and other menu items according to established recipes and quality standards.
• Stretch dough, assemble toppings, and operate pizza ovens safely and efficiently.
• Ensure food is prepared, presented, and served in accordance with company standards.
• Monitor ingredient levels and restock stations as needed.
• Maintain cleanliness and organization of kitchen and prep areas.
• Follow all food safety, sanitation, and health department regulations.

Cashier Responsibilities

• Accurately process guest orders using the POS system.
• Handle cash, credit card, and digital payment transactions.
• Maintain an accurate cash drawer and balance receipts at the end of shifts.
• Answer guest questions regarding menu items, pricing, and promotions.
• Provide friendly and efficient service during all guest interactions.

Host Responsibilities

• Welcome guests with a positive and professional attitude.
• Manage guest seating and wait lists when applicable.
• Assist guests with menu information and restaurant services.
• Coordinate with kitchen and service staff to ensure smooth guest flow.
• Maintain a clean and organized host station.

Busser & Dining Room Support

• Clear, clean, and reset tables promptly.
• Maintain cleanliness throughout the dining room, patio, and guest service areas.
• Refill guest supplies and assist with beverage stations as needed.
• Support team members during peak business periods.
• Ensure all guest-facing areas meet company cleanliness standards.

Qualifications

• Previous restaurant, food service, or hospitality experience preferred.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Strong communication and customer service skills.
• Ability to multitask and adapt to changing business needs.
• Basic math and cash handling skills.
• Food Handler Certification (or ability to obtain as required by local regulations).

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift and carry up to 50 pounds.
• Ability to bend, stoop, reach, and perform repetitive motions.
• Ability to work in a kitchen environment with exposure to heat and moderate noise levels.

Work Schedule

• Flexible schedule including mornings, evenings, weekends, and holidays as business needs require.

Key Competencies

• Guest Service Excellence
• Teamwork and Collaboration
• Reliability and Accountability
• Attention to Detail
• Food Safety Awareness
• Time Management
• Positive Attitude and Professionalism

This position plays a vital role in ensuring a seamless guest experience by supporting both front-of-house and back-of-house operations while maintaining the highest standards of food quality, cleanliness, and hospitality.