Senior HR Operations Manager

Job Summary:

This role will lead our Global HR Operations, HR Information Systems, Compliance & Payroll. As a key member of the HR Leadership Team, you will play a critical role in optimizing and streamlining HR processes to enhance efficiency and accuracy, as well as providing strategic solutions.

Duties/Responsibilities:

• Establish and streamline HR processes to increase operational efficiency and deliver exceptional employee experience.
• Implement system enhancements or automation that reduce manual workload, improving accuracy and turnaround time.
• Ensure HR systems compliance with regulatory standards and drive improvement in data accuracy through regular audits and enhancements.
• Provide strategic recommendations based on data analysis to improve HR operations and decision-making processes.
• Ensure consistent and standardized HR services across the organization.
• Global policy and process deployment
• Support data governance processes in conjunction with HRIS.
• Monitor local, state, and federal employment laws and regulations, ensuring required updates are completed.
• Maintain reporting schedule and delivery of regulatory required employee data.
• Regularly audit HR processes and documentation to identify and rectify areas of non-compliance.

• Coordinate with global teams for project implementation.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Thorough understanding of country-specific employment laws as warranted.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Bachelor's Degree required.
• SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred.
• 10 years HR-related experience

• Thorough knowledge of HR principles, labor law, and federal, state, and local regulations.
• In-depth understanding and application of employment law such as ADA, ADEA, EEO, FLSA, FMLA, Workers' Compensation and COBRA.
• Deep knowledge of HR compliance and reporting requirements including benefit filings.
• In-depth understanding of benefits administration including ERISA regulations.
• Knowledge and experience creating and implementing compensation philosophies and structures with a focused understanding of pay equity.
• Knowledge of HR systems and databases.